Política de reembolso

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

At this time we are unable to accept any returns or exchanges due to the sourcing conditions of the current COVID-19 pandemic. We recommend that you refer to the sizing guides listed with each product including any notes in the description regarding fit and shrinkage. In the unfortunate event that you received an item that is damaged, please reach out using our contact form and we will be happy to assist. 

Please do not hesitate to contact us with any question at forever@timelesssoul.shop or complete the contact form on our site.